Do I need prior experience?
No. Our beginner courses assume no background. We start with safety, basic chemistry, and simple batches to build confidence.
Frequently Asked Questions
What materials and equipment are required?
We list tools and materials on each course page, including scales, thermometers, molds, and PPE. Household gear is acceptable if it meets safety guidance.
How do you approach lye safety?
We teach PPE, ventilation, mixing procedures, and spill response. Lessons include checklists and demonstrations with clear risk controls.
Do courses include certificates?
Selected courses provide completion certificates after passing assessments. Certificates reflect learning but are not a license.
How long do I have access?
Self-paced content includes at least 12 months of access; live cohorts include recordings when available.
What is the refund policy?
We offer a 14-day refund for self-paced courses if under 20% is completed. Live cohort refunds are available up to 7 days before start.
How can I get help during a course?
Ask questions in lesson threads. Instructors typically reply within two business days.
Do you teach labeling and IFRA considerations?
Yes. Our compliance modules introduce IFRA categories, allergens, and documentation practices for small-batch businesses.
Do you offer bundles or learning paths?
We group courses into paths—Safety, Formulation, Design, and Compliance—so you can plan progression with minimal overlap.